When Wolff cleans the Mercedes F1 hospitality bathroom

The devil is in the details. But perfection would also have added Toto Wolf. In an interview with the Harvard Business Review, the Mercedes F1 team boss explained how fundamentally he paid attention to the operations of Brackley and Brixworth. Toto Wolff gave two anecdotes in particular on this subject. The first happens on your first visit to the UK’s Brackley plant (chassis plant). Toto Wolf looked at the magazines displayed in the drawing room at the factory entrance… “On the table was a crumpled copy of last week’s Daily Mail and two old paper coffee cups. Then Toto Wolff spoke to someone whose name was not revealed, but could be Ross Brawn or Nobert Haug. “I went to the office to meet him and at the end of the conversation I said to him, ‘I look forward to working with you. But there is only one thing. I don’t see any mention or the term “F1″ at reception. And this is where we have to start to win. He said, ‘Engineering is what beats us’ and I said, ‘No, it’s attitude.’ It all starts with attention to detail.” A second anecdote that reveals Toto Wolff’s attention to detail as Toto Wolff cleans the bathroom is equally revealing – and indeed quite amusing: this time Toto Wolff noticed the condition of the Mercedes Hospitality bathroom during the closing of the Grand Prix. “It was dirty and I thought it was impossible. This is our home for the race weekend and this is our post after Wolff hired Miguel Guerreiro, a full-time hygiene manager, to teach him how to brush his hands and how to clean the bathroom properly! Put the brush in place! how to put it back on, how to mop the floor, how to put the soap bottle face up, how to disinfect the handle etc. She explained that she wants to be there and that she wants to make sure she is impeccable after each customer: “I went into the garage 10 years ago and it was a mess… Now I clean the floor every time a car comes in. Tire marks or moved tools. Everything is clean and organized I think it also affects the way we take care of our cars We are attentive » Toto hates defeat It can seem like they care about these details But in reality, Toto Wolf will do everything on his side to use his words to avoid the humiliation of losing: “I can’t stand the humiliation we will face. [en cas de défaite] And I will do everything I can to avoid it. I cannot tolerate losing to anyone. You should never believe that victory will go on. On the contrary, I am always anxious about the end, so I look into the abyss in front of the cliff. And Toto Wolff remembers the third anecdote. Sebastian Vettel won the 2018 Silverstone at Mercedes Land. We won at home!” That’s an insult. It’s also the best thing that can happen to us. We played this sequence on a loop in our factory. And at the end of the season we became champions again. The joy of defeat is usually much less intense than the pain of defeat. The fear of losing is with me. And it’s useful. I wouldn’t want to get used to it. »
#Wolff #cleans #Mercedes #hospitality #bathroom

Leave a Comment

Your email address will not be published. Required fields are marked *